Shipping policy
Order Shipping Timeline After you've placed an order, please anticipate a processing and production period of 2 to 5 business days before your order is dispatched.
Shipping Duration The shipping duration varies based on the origin of the product.
- Typical delivery times to the United States range from 5 to 20 business days.
- For international orders, expect an average of 17 to 45 business days. Please note, shipping times may be affected by factors beyond our control, such as natural disasters, holidays, and weather conditions. While we strive for timely delivery, there are instances where delays may occur, and we cannot guarantee precise delivery dates.
Tracking Information
Every order is provided with a tracking number. You will receive tracking details once your product is shipped. Our products are sourced globally and may be shipped from various fulfillment centers. If you need assistance in tracking your order, please visit our tracking page.
Incorrect Address Issues If there's an error in your address, or if it has been auto-filled incorrectly, please respond to your order confirmation email with the correct details. You can also notify us immediately at Info@rnr-market.com. Address corrections can be made within 24 hours of your order.
Damaged Items on Arrival Although we ship every item with additional protection, a small percentage of items may arrive damaged due to postal handling. If your item is one of them, please contact us with your order number and a photo of the damaged product. We will promptly send a replacement at no extra cost.
Unanswered Questions? If you have any more questions that haven't been addressed, please feel free to reach out to us. We aim to respond to all inquiries within 24 hours.